Effective Date: 23-11-2024
At ExPET Hub, your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By using ExPET Hub, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, email address, phone number, and payment details when you register or make transactions.
- Usage Data: Information about how you interact with the app, such as login times, pages visited, and signals accessed.
- Device Information: Information about the device you use, including operating system, device type, and unique identifiers.
- Payment Information: Payment gateway information, used solely for processing payments securely.
- Location Data: Optional location data to tailor content or signals based on your region.
2. How We Use Your Information
We use the collected information for:
- Providing and improving our services, including courses, live classes, and signals.
- Managing your account, memberships, and subscriptions.
- Processing transactions securely through integrated payment gateways.
- Sending notifications, updates, and marketing communications.
- Monitoring usage to ensure a secure and optimized user experience.
3. Sharing Your Information
We respect your privacy and will not sell or rent your information. We may share your data with:
- Service Providers: Third-party vendors (e.g., payment processors, analytics tools) that help us deliver our services.
- Legal Authorities: To comply with legal obligations or respond to lawful requests.
- Business Transfers: If ExPET Hub undergoes a merger or acquisition, your information may be transferred to the new entity.
4. Data Security
We take the security of your data seriously by employing:
- SSL/TLS encryption for data transmission.
- Secure servers and restricted access to sensitive data.
- Regular security audits and updates to prevent unauthorized access.
However, no system can guarantee 100% security, so we urge you to take precautions like protecting your login credentials.
5. Cookies and Tracking Technologies
We use cookies to enhance user experience, analyze app usage, and personalize content. You can manage or disable cookies through your device settings, but some features may become unavailable.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications by adjusting your notification settings.
- Request details about how we handle your data.
To exercise these rights, contact us at contact@expethub.com.
7. Third-Party Links
ExPET Hub may contain links to external websites or platforms. We are not responsible for their privacy practices. Please review their policies before sharing your information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be communicated via the app or email. Continued use of ExPET Hub indicates your acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: contact@expethub.com
- Phone: +234 916 066 7609
Thank you for trusting ExPET Hub with your trading education journey!